Payment Terms

These Payment Terms describe how fees for Moto Channel services are quoted, invoiced, and paid. They apply alongside our Terms and Conditions, Service Scope, and Refund & Cancellation Policy.

Currency and pricing

All fees are quoted and payable in United States dollars (USD) unless otherwise agreed in writing. Price ranges shown on this website are indicative estimates intended to help you plan. The fee that applies to your engagement is the amount stated in your accepted proposal or statement of work, which is determined by the scope, complexity, and depth of the work involved.

Deposits and commencement

For project engagements, a deposit is typically required before substantive work begins. The deposit amount and timing are set out in your proposal. Work is scheduled and commenced after the deposit is received. Initial consultations are payable in advance of the scheduled session unless agreed otherwise.

Milestone and stage billing

Larger engagements may be billed in stages tied to milestones or phases of work. Each invoice reflects the work performed or committed for the relevant stage. Stage billing allows both parties to track progress and manage budget across the engagement.

Invoices and due dates

Invoices are issued for amounts due under your proposal. Unless a different period is stated, invoices are payable within the timeframe shown on the invoice. Continued performance on later stages of an engagement may depend on payment of amounts already due.

Payment methods

Accepted payment methods are confirmed with your proposal or invoice. We do not collect or store full payment-card details through this website, and any payment is arranged through the method agreed for your engagement. You are responsible for ensuring that the payment method you use is valid and authorized.

Taxes

Fees are stated exclusive of any applicable taxes, duties, or governmental charges unless expressly stated otherwise. Where such amounts apply, they are your responsibility in addition to the fees, except for taxes based on the Company’s own income.

Third-party costs and expenses

Where an engagement requires third-party data, reports, or services, any associated costs are identified in advance and are payable by you in addition to our fees, subject to your authorization. We do not mark up authorized third-party costs unless stated in your proposal.

Currency conversion and transfer fees

If you pay from outside the United States, any currency-conversion differences, intermediary bank charges, or transfer fees are your responsibility. The amount we receive must equal the invoiced amount in USD net of such charges.

Late payment and suspension

Amounts not paid by their due date may be subject to a reasonable late charge as permitted by law, and we may suspend work until outstanding amounts are paid. Suspension for non-payment does not relieve you of the obligation to pay for work already performed.

Refunds

Refunds, where applicable, are governed by our Refund & Cancellation Policy. In general, fees for work already performed, completed milestones, and delivered materials are non-refundable.

Changes to pricing

We may revise our standard rates and the indicative ranges shown on this website from time to time. Any change does not affect the agreed fees for an engagement already accepted, which remain governed by the relevant proposal.

Disputes

If you believe an invoice contains an error, contact us promptly so we can review it. Undisputed amounts remain payable by their due date while a specific item is being reviewed.